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VIP Rewards Terms and Conditions

  1. To qualify for member benefits including a seasonal 5% , members must present their W. Lane VIP Rewards Card with every transaction; purchases must be made in the form of cash, credit card or cheque. Refunds on purchases made using the  W.lane VIP Rewards Card will be deducted accordingly from the seasonal spend.

  2. The two rebate seasons per year are 1st May to 31st October and 1st November to 30th April. The 5% seasonal will be issued within six months following the close of a rebate season however the exact date of issue is at the discretion of W.Lane.

  3. W.Lane  VIP Reward Cards and member benefits are for exclusive use of the  W.Lane VIP Rewards Member.

  4. By joining  W.LANE VIP Rewards, W.Lane may use your personal information to contact you from time to time and/or to send advertisements about events, products and services which we think you are likely to be interested in. The Privacy Policy issued on this form also forms part of these Terms and Conditions.

  5. The 5% rebate will be issued to members in the form of a VIP Reward Voucher.  W.Lane VIP Reward Vouchers can only be redeemed on full price purchases; cannot be used in conjunction with any other offer; cannot be redeemed for cash, and cannot be used to make a lay-by payment or the purchase of gift vouchers. Other terms and conditions may apply.

  6. W.Lane VIP Reward Vouchers will not be replaced if stolen or lost.

  7. It is the member's responsibility to inform W. Lane of any changes to their personal details, or update on-line at www.wlane.com.au. W. Lane accepts no responsibility for members not receiving their  W.Lane reward vouchers, invites or any other promotional material, if incorrect details are provided or W. Lane is not notified of any change of details.  W.LANE also accepts no responsibility for late, lost or misdirected correspondence resulting from circumstances outside W.Lane control.

    20% off Birthday Discount
  8. The 20% off Birthday Discount will be issued to VIP Rewards members in store on their Birthday with presentation of their W. Lane VIP Rewards Card plus proof of date of birth (e.g. Driver License, Birth Certificate) within 7 days of your birthday. Discount not valid in conjunction with any other offer or Promotional Voucher, excluding the redemption of standard  W.Lane Gift Vouchers or Credit Notes. Not valid on the purchase of Gift Vouchers.

  9. W.Lane  reserves the right, at any time without notice, to: (a) suspend, terminate or vary the  W.Lane VIP Rewards program; (b) change the terms and conditions of the  W.LaneE VIP Rewards program; (c) terminate any individual's membership or refuse to issue any individual any membership in its absolute discretion.

  10. W.Lane and Pretty Girl Fashion Group Pty Ltd shall not be liable for any loss or damage suffered by members resulting from such suspensions, terminations, variations or changes as set out in clause 9, or arising from the  W.Lane VIP Rewards program, except for any liability which can not be excluded by law.

  11. Members may terminate their membership to the  W.LaneVIP Rewards at any time, without reason by giving written notice to:  W.Lane VIP Rewards, Pretty Girl Fashion Group Pty Ltd, PO Box 7, St Peters NSW 2044.

  12. W.Lane  VIP Rewards is conducted by:
    W.Lane, a division of Pretty Girl Fashion Group Pty Ltd,
    750 Princes Highway,
    Tempe NSW 2044, ABN 54 051 283 900.
    Customer Service No: 1800 331 172.


W.Lane  Rebate Terms and Conditions:

Valid on full price purchases only. Sale items excluded. Only one voucher valid per transaction. Cannot be used in conjunction with any other offer or Promotional Voucher, with the exclusion of standard  W.Lane Gift Vouchers or Credit Notes. Cannot be redeemed for cash or used to make a payment on a lay-by. Not valid on the purchase of Gift Vouchers. Will not be replaced if lost or stolen. Valid for a limited time only, as marked on the issued voucher.


To view the W.Lane Great Escape Competition Terms and Conditions click here

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